Warranty Registration
We at Gear Shift Auto Parts, focus on the quality and reliability of our products. Hence we offer warranty. This warranty not only covers the shortcomings ( if there are any ) in the materials and workmanship. So, to get familiar with the warranty, read all the terms and conditions carefully to understand the scope of your warranty coverage.
To avail your warranty make sure to contact us through the provided email address within 30 days of receiving your auto parts.
Terms and Conditions
By purchasing from us, you agree upon the following legally binding terms and conditions of our warranty:
- Mileage is not guaranteed. While we do our best to source low-mileage parts, we cannot verify or ensure mileage accuracy.
- Labor costs are not covered under any circumstances. This includes diagnostics, installation, removal, or any associated shop fees.
- Use in commercial, industrial, or abusive applications will void the warranty. This includes heavy-duty usage beyond OEM design or neglecting proper maintenance.
- All warranty returns must be made to the original Gear Shift Auto Parts location from which the part was purchased.
- Any warranty claim must include original repair receipts. Without these documents, your claim will not be considered.
- If any issue arises, you must notify us immediately before attempting any repairs or part removal. Unauthorized repairs will result in the warranty becoming void.
Coverage Details
Warranty Coverage:
GearShift Auto Parts LLC warrants the internal lubricated parts of the engine, including pistons, crankshaft, connecting rods, camshaft, valves, and bearings, as well as the engine block and cylinder heads against mechanical failure due to defects in materials or workmanship for 30 days from the date of delivery.
This warranty does not cover external or bolt-on accessories such as alternators, starters, AC compressors, power steering pumps, sensors, wiring, gaskets, or seals. Warranty is void if the engine is overheated, run without proper lubrication, or improperly installed.
All fluids, filters, and seals must be replaced prior to installation, and installation must be performed by a qualified mechanic. Proof of installation and failure diagnosis is required for any warranty claim.
Exclusions
Warranty does not cover attached accessories such as alternators, starters, AC compressors, power steering pumps, intake or exhaust manifolds, sensors, wiring, or any seals, gaskets, or fluids. Warranty applies only to the internal lubricated parts of the engine block, heads, and timing components. Warranty is void if the engine is improperly installed, overheated, or run without proper lubrication or fluids.
Limitations of Liability
Gear Shift Auto Parts’ liability is limited solely to supplying a replacement engine or transmission, if available, or refunding the purchase price. We are not liable for:
- Labor costs
- Replacement of oil or antifreeze
- Damage to other parts or components
- Towing charges
- Telephone calls
- Freight costs
- Lost profits
- Lost time
- Substitute transportation or replacement vehicle
- Any other consequential damages
Odometer Readings
We at Gear Shift Auto Parts, specialize in selling used engines and transmissions, and not complete vehicles. Exact odometer readings for these components are not always verifiable. While we make every effort from our end to provide accurate mileage estimates based on available data and vehicle history, please note that these are approximations and not guaranteed odometer readings. Moreover, we strongly oppose any tampering and remain committed to transparency in all our operations.
Claim Procedures
In the event of a potential warranty claim, please follow these steps:
- Contact Us: Contact us before any sort of removals or repairs are performed.
- Provide Documentation: Make sure to email all of these documents on our official website. The list of documents includes:
- Original purchase invoice
- Installation receipt from an ASE-certified mechanic
- Repair receipts (if applicable)
- Photos of the odometer reading at the time of installation and at the time of the claim
- Return the Part: If required, return the part to the location it was shipped from. Prior to that, make sure that the part is available for pickup within 7 working days of notification.
- Inspection and Resolution: Our engineers will inspect the returned part and then determine the cause of the failure. Then, accordingly we will decide whether to repair the component, replace it with a similar part, or, if a replacement is unavailable, refund the purchase price.
Important Notes
- The transmission or engine must be installed by an ASE Certified Automotive facility.
- A new thermostat and timing belt must be installed at the time of engine installation.
- For transmissions, the transmission cooler, front and rear gaskets, and seals must be replaced during installation.
- If the shipping address requires special services (e.g., liftgate, residential delivery), the customer is responsible for those additional costs.
- Gear Shift Auto Parts reserves the right to refund the original purchase price at any time.
Returns and Replacements
- Warranty Replacements: In case you are eligible for the replacement of any part, then in that case that part should be available for pickup and any sort of failure automatically voids the warranty.
- Returned Parts (Not Installed): If you wish to return a part before shipping, installing, or receiving it, you are responsible for all cost of shipping along with a 35% restocking fee. Whereas, if your mind changes after the shipping of auto part, in that case, also you will be charged 35%.
Administrator’s Rights
Gear Shift Auto Parts reserves the right to terminate warranty benefits upon discovery of fraud or misrepresentation of a material fact.
Governing Law
In case any dispute arises between us, related to the auto part sold from our end. Then, it shall be governed by and interpreted according to the laws of the State of California. Any legal action or proceeding related to your purchase must be filed in a court of competent jurisdiction located in California. We are committed to providing high quality used auto parts along with exceptional customer service. So, if you have any questions or concerns regarding our policies, including warranties or returns, please do not hesitate to contact us.